Global Interchange – IBIS Australia 2008
Wednesday 6th August
Welcome Dinner at the Star Room atop the IMAX Theatre, Darling Harbour.
07:00pm Registration
07:30pm Cocktails are served
08:30pm Dinner start
12:00am Evening concludes
Thursday 7th August
08:00 Symposium Registration Begins
09:30 OFFICIAL WELCOME
09:40 OPENING PRESENTATION
Vehicle manufacturers and the repair sector – on a collision course?
Speaker: Chris Mann – Chairman, IBIS
10:10 SESSION TWO
Whatfs happening in the Worldfs motor industries?
Implications for the collision repair market
Speaker: Dr Peter Wells – Centre for Automotive Research, Cardiff Business School
Dr. Peter Wells of Cardiff Business Schoolfs world renowned Centre for Automotive Industry Research will be setting out key findings from their important new research report on the worldfs automotive markets, post-millennium, which is being launched to coincide with IBIS 2008.
Wells will focus on core changes which are radically realigning the automotive industry and identifying the implications for the collision repair sectors.
10:50 – 11:20 Morning Break
11:20 SESSION THREE
Technology – Vehicle safety systems and their impact on reparability
Speaker Michiel van Ratingen – Secretary General, Euro NCAP
Panellist Khaeruddin Sudharmin – CEO, Motordata Research Consortium Malaysia,
in partnership with THATCHAM UK
This session will investigate how vehicle manufacturers plan for repairability at the design stage, reveal whether what they are doing is appropriate or adequate and identify what can be done to improve matters. We will also be looking at what are likely to be the next stages in vehicle technology as well as the electronics and safety systems to be introduced over the next five years and their implications for the collision repair sector.
12:15 –13:45 Lunch
13:45 SESSION FOUR
Staff – Resourcing for an unknown future
Speaker Glenn Gibson – Global Chief Strategy Officer, Crawford & Company
Panellist Lawrie Martin – Chairman, Australian Technical College North Queensland
Kerry O'Neill – Aftersales Training Manager,
Toyota Institute Australia for Retail Development
Collision repair markets around the world are finding it increasingly difficult to recruit top-level staff, whilst an explosion in training needs is placing further pressure on the repair sector.
We will be looking for exemplars, in the collision repair sector and beyond, to see what can be learned and what structures can be put in place to provide the staffing resources needed by the industry today - and in an unknown future.
14:45 – 15:15 Afternoon Break
15:15 SESSION FIVE
Insurer/repairer relationships – Repairing a dysfunctional market
Speaker Christopher Macgowan – Vice Chairman, Motoristsf Forum
Panellists: Maureen Joseph – National Industry Relations Manager, AAMI
Richard Nathan – Chairman of the Body Repair Division of MTA-NSW,
National Chairman of AMBRA (Australians Motor Body Repairers Assoc)
Exacerbated by the growing problems of vehicle repairability, the disconnect between insurers and repairers is unquestionably the biggest barrier to progress. It is costing all sides of the industry literally billions in unnecessary expenditure, disadvantaging stakeholders and consumers, damaging our industry economically, and in its public perception.
Is this dysfunction an unwanted but unavoidable cost of doing business or are there working models out there with the potential to overcome the problems and inefficiencies previously accepted as inherent to the market? How can the conflicting needs of each of the industryfs stakeholders be reconciled? What are the barriers and how can these be overcome?
16:30 Q & A
17:00 Conclusion of IBIS Australia
Farewell Dinner at LfAqua on Cockle Bay, Darling Harbour.
07:00pm Cocktails are served
08:00pm Dinner start
12:00am Evening concludes
Dress Code is Business Suit/Attire for the Symposium and Lounge Suit/Cocktail Dress for the dinners
Please be aware that the selection of speakers and panellists are not yet finalised.
NOTE: CONTENT SUBJECT TO CHANGE
Developing the content for IBIS is a process of constant evolution. It is our primary objective to ensure that we focus on the most important and up-to-the-minute issues facing world collision repair industries. As a result, the Symposium programme outlined above is liable to change.